Privacy Policy
Last Updated: July 25, 2026
1. Data We Collect
SupportFlow AI collects account information, support ticket metadata, and usage analytics necessary to deliver our customer success platform. We do not collect payment information directly; billing is handled by our secure payment processor.
2. How We Use Data
We use your data to provide AI automation, ticketing intelligence, analytics, and customer support. We analyze aggregated, anonymized patterns to improve our models, but we do not train on your proprietary customer conversations without explicit consent.
3. Security
All data is encrypted in transit and at rest. We maintain strict access controls, regular audits, and SOC 2 compliant infrastructure to protect your information.
4. Your Rights
You may request access, correction, or deletion of your account data at any time by contacting our support team. We honor data portability requests where technically feasible.
5. Contact Us
For privacy questions, please contact us at privacy@supportflowai.demo.